We are constantly working to improving our service!
If you need help or information, please check our FAQ list or contact us directly at support@thepracncinghare.com
Below you find answers to some frequently asked questions:
Shipping Costs
We offer a flat £2.95 rate for UK Mainland delivery, me deliver most items within 3-5 working days. To check the shipping cost for international orders, please email us at sales@thepracncinghare.com.
Christmas Delivery
If you wish to receive your order by Christmas, please place your UK order on the 20th of December (midday) the latest. Ho-ho-ho!
Returns and Exchanges
We will provide you with a full refund (excluding the shipping cost) if we receive the return within 14 days since the order was delivered to you. You can exchange your items within 30 days of delivery.
Amending the Order
If you changed your mind regarding any part of your order while we haven’t shipped it yet – please send us a message to support@thepracncinghare.com and we’ll be happy to help if we can! However we are unable to amend your order once it was shipped.
Origin of Fabrics
We work with top quality fabrics, most of the fabrics are produced in Eastern Europe.
Where is my order?
If you're order is taking longer to arrive than you expect, please get in touch with us at support@thepracncinghare.com and we'll do our best to help.
Becoming a stockist
We’d love to see our products sold worldwide, please contact our sales team at sales@thepracncinghare.com!
